Here's what our customers are saying about our Touch Up Paint:
Brian M, owner of a 2013 Lexus CT200H from Dallas, TX
The color matched perfect! Will definitely recommend.
Cheng Z, owner of a 2013 Lexus CT200H from Nashua, NH
Thank you for providing a feedback channel. This was my first time buying from this website. The products are clearly presented on the site and it was easy to identify what I needed. This inspired buyer confidence on my side. The products I received contained clear instructions and were easy to use - to my satisfaction. The shipping was faster than expected.
Only suggestion for improvement is shipment tracking. There was an email notifying me regarding the time it takes to custom mix the paint, but then I was in the dark for a few days. I sincerely wish there was shipment tracking notification - in our age it's pretty much a given and it would add a lot of transparency to the fulfillment process, which leads to greater buyer confidence. Thanks again. [ATU Note: We do provide an automated tracking email, but it could get trapped in your spam folder.]
Terence D, owner of a 2012 Lexus IS250 from New York, NY
The paint was perfect! Much better than the touch up paint we got from Lexus! The only thing is that it took two weeks to arrive even though I paid the UPS fee which your website said would take 3-5 days! That was misleading and made me incur the extra shipping cost unnecessarily!
But, I'm very satisfied with the product!
Terence Davidson,
New York City
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