Here's what our customers are saying about our Touch Up Paint:
Eddy Bean, owner of a 1975 Cadillac from Blaine, WA
This is my first experience of buying from Automotive Touchup / Microfinish. I thought I should write this because my experience is completely positive. I ordered 3 products from AutomotiveTouchup: Primer, Basecoat and Clearcoat for a 1975 Cadillac Eldorado color code 36. I went online, paid with PayPal and waited. After about 10 days I wrote to them using their support email address to find out what was happening. I also thought it would be a good idea to look them up and found some worrying reviews online, so I considered registering a dispute with PayPal. I was at the 'click to dispute' button, but it was late so I left it till the next day.
In the morning I had an email from Sheila at AutomotiveTouchup telling me exactly what I needed to know and when my order was going to ship. So fingers off complaint buttons, lets be patient.
2 days later, another update email, I see something has shipped so now it's a trackable delivery.
I received the package, a well packaged box with the products inside, plus the test card, and a little ad card. The basecoat says Cadillac 36, exactly what I ordered. Today I used it, followed the instructions, primer, basecoat and clearcoat. Perfect color match, all 3 products worked perfectly. The job is done and for a fraction of what it costs to go to an outside solution. I don't know where negative reviews come from but my experience has been 100% positive.
I think where they could improve is updating customers if the order is taking a little longer. But this is 'custom paint' in many cases. So I am grateful that I can even buy it. A few extra days do not matter in my situation.
So give them a try, be patient if you have an issue with delivery of the product, or the product itself, give them a call or email them and it will get sorted out. This is my genuine experience and I would order from them again.
many thanks, and thank you Sheila,
1975 Cadillac Eldorado Firethorn Red code 36
Jeff M, owner of a 1976 Cadillac from Edison, NJ
Excellent-close to original as possible..
Marcia A, owner of a 1976 Cadillac from Spring Hill, FL
Paint is the exact color needed. The best part is using a pen to apply it. Smooth process.
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